Knowledge Base

  1. Billing & Accounts 

    1. How does billing for the Strategyzer App work?
    2. Where can I find my invoices/receipts?
    3. How do I activate my Strategyzer license?
    4. I got an unexpected credit card charge. Why?
    5. How do I cancel a Project subscription, get a refund or close my account?
  2. Using our Tools, Canvases & Methods 

    1. Can I use the Business Model Canvas or Value Proposition Canvas in my own teachings or public projects?
    2. Do you sell materials used during the Masterclass?
  3. App - How To Guides 

    1. How do I use the testing function in the Strategyzer App?
    2. How do I create market size estimates?
    3. How do I create revenue estimates?
    4. How do I create cost estimates?
  4. App - Basics 

    1. How do I get started with the Strategyzer Web App?
    2. What is the difference between Projects and Canvases?
    3. How does pricing work when I share a project with a team?
    4. How do I add collaborators to a project?
    5. How can I separate invited colleagues from seeing all my canvases? How can I keep certain canvases private?
  5. App - Troubleshooting 

    1. Why am I getting connection errors while working in Strategyzer?
    2. I'm having technical problems/browser issues. What do I do?
    3. I deleted a Canvas or Sticky Note by accident. Can you restore it?
    4. How do I transfer my Strategyzer Project to a different user's account?
  6. Enterprise Offerings, Corporate Training & Consulting 

    1. Does Strategyzer offer learning courses for enterprise teams?
    2. What types of in-house training does Strategyzer provide?
    3. How can I apply to be a Strategyzer Certified Trainer?
    4. Does Strategyzer have an application designed for large enterprise teams?
  7. Masterclass Workshops 

    1. When is the next Masterclass or event?
    2. How can I access the workshop materials from my Public Masterclass?
    3. How can I contact you if I have questions related to events?
  8. iPad App (Business Model Toolbox) 

    1. How can I solve problems related to my iPad/iTunes account?
    2. Are you developing the Business Model Toolbox iPad App any further?
    3. Is there a Mac, PC or Android version of the Business Model Toolbox iPad App?
    4. How can I collaborate with others on the iPad?
    5. Can I synchronize the Canvases created on the Business Model Toolbox App for the iPad with Strategyzer?
  9. All articles 

    1. How can I solve problems related to my iPad/iTunes account?
    2. How do I get started with the Strategyzer Web App?
    3. How does billing for the Strategyzer App work?
    4. When is the next Masterclass or event?
    5. Can I use the Business Model Canvas or Value Proposition Canvas in my own teachings or public projects?

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