Knowledge Base

  1. Using our Tools, Canvases & Methods 

    1. Business Model Canvas and Value Proposition Canvas Copyright / License
    2. Do you sell materials for running a workshop?
    3. How many Customer Segments do I need?
    4. The business model I want to sketch is too complicated or I have too many Sticky Notes - how can I keep it simple?
    5. How does the Value Proposition Canvas work?
  2. App - How To Guides 

    1. How do I use the testing function in the Strategyzer App?
    2. How do I create market size estimates?
    3. How do I create revenue estimates?
    4. How do I create cost estimates?
  3. App - Basics 

    1. How do I get started with the Strategyzer Web App?
    2. What is the difference between Projects and Canvases?
    3. How does pricing work when I share a project with a team?
    4. How do I add collaborators to a project?
    5. How can I separate invited colleagues from seeing all my canvases? How can I keep certain canvases private?
  4. App - Troubleshooting 

    1. Why am I getting connection errors while working in Strategyzer?
    2. I'm having technical problems/browser issues. What do I do?
    3. I deleted a Canvas or Sticky Note by accident. Can you restore it?
    4. I want to transfer my Strategyzer Project to a different user's account
  5. Billing & Accounts 

    1. How does billing for the Strategyzer App work?
    2. Where can I find my invoices/receipts?
    3. How do I activate my Strategyzer license?
    4. I got an unexpected credit card charge. Why?
    5. How do I cancel a Project subscription, get a refund or close my account?
  6. Corporate Training & Consulting 

    1. Questions Related to In-House Training and Consulting
    2. How can I apply to be a Strategyzer Certified Trainer?
  7. Strategyzer Platform 

    1. Why am I having trouble watching the videos in the Academy section?
  8. Masterclass Workshops 

    1. When is the next event or training?
    2. How can I access the workshop materials from my Public Masterclass?
    3. How can I contact you if I have questions related to events?
  9. iPad App (Business Model Toolbox) 

    1. How can I solve problems related to my iPad/iTunes account?
    2. Are you developing the Business Model Toolbox iPad App any further?
    3. Is there a Mac, PC or Android version of the Business Model Toolbox iPad App?
    4. How can I collaborate with others on the iPad?
    5. Can I synchronize the Canvases created on the Business Model Toolbox App for the iPad with Strategyzer?
  10. All articles 

    1. How can I solve problems related to my iPad/iTunes account?
    2. How do I get started with the Strategyzer Web App?
    3. Why am I having trouble watching the videos in the Academy section?
    4. How does billing for the Strategyzer App work?
    5. When is the next event or training?

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