Strategyzer – Support

Knowledge Base

  1. Strategyzer FAQ 

    1. How do I get started?
    2. What is the difference between Projects and Canvases?
    3. How does pricing work when I share a Project with a team?
    4. How do I invite colleagues to collaborate with me?
    5. How can I separate invited colleagues from seeing all my Canvases? How can I keep certain Canvases private?
  2. Working on Business Models 

    1. Where I can find more information about the Business Model Canvas in general?
    2. How many Customer Segments do I need?
    3. The business model I want to sketch is too complicated or I have too many Sticky Notes - how can I keep it simple?
    4. Can I transfer one Project to another account?
    5. I have questions regarding your events or trainings.
  3. Value Proposition Design 

    1. Where can I access the Online Companion mentioned in the book?
    2. I purchased the new book but I miss my rewards!
    3. The Links within the Online Companion don't open!
    4. How does the Value Proposition Canvas work?
    5. Where can I access the Value Proposition Canvas?
  4. Billing and Account 

    1. How does billing work?
    2. Where I can find my invoices/receipts?
    3. I got an unexpected Invoice and my Credit Card got charged!
    4. I want to cancel, get a refund or close my account.
    5. Are there any other payment options then credit card available?
  5. Troubleshooting / Miscellaneous 

    1. I had a problem while working with Strategyzer. What should I do?
    2. I can’t login or sign-in!
    3. I get connection errors when I’m working in Strategyzer.
    4. I have further questions. How can I get in touch with you?
    5. How I can apply for the TtT program?
  6. BM-Toolbox for iPad 

    1. Since iOS8 the App is broken.
    2. Do you develop the iPad-App (BM-Toolbox) any further?
    3. How to solve problems realated to iPad / my iTunes account?
    4. Is there a Mac, PC, Android, ... version?
    5. How can I collaborate with others on the iPad?
  7. All articles 

    1. How do I get started?
    2. Where I can find more information about the Business Model Canvas in general?
    3. How does billing work?
    4. I had a problem while working with Strategyzer. What should I do?
    5. Since iOS8 the App is broken.
    62 articles 

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